X rated live chat
Premium rate numbers, automated answering systems and long waiting times are the main sources of frustration for phone users.Unsurprisingly, email and phone are the most frequent ways to make contact.Not wanting to disturb Mark too much, I refused the webcam access and chose text instead.I asked him about the last delivery dates before Christmas and received a prompt and accurate respsonse.I can see why as live chat combines the best of phone and email, and avoids the pain of hanging on the line listening to muzak.The stats come from e Digital’s Customer Service Benchmark which surveyed 2,000 consumers on their experiences of various customer service channels.Given that customers appreciate it, and it has shown to be helpful as a sales driver, I can see the use of live chat becoming more popular.I’d certainly prefer it to call queues, while email customer service is hampered by the slow responses that are typical.
Chatbot can answer a lot of questions and help you with finding relevant content. Deepa thanks for 2 generous gift of 2 x 7.5k packs!!!